By ordering items from ECT you are confirming that you have read and agree to our warranty, statement of liability, and agree to all transaction policies below: Please note all prices are subject to change with no notice, prices will be requoted in house by our sales staff.
Warranty is limited to the cost of the replacement part. All warranties limited to Manufacturer's warranty. All warranty claims should be made directly to the manufacturer. No further warranties are expressed or implied. Purchaser is responsible for all shipping fees on warranty claims.
All returned goods MUST INCLUDE A RETURNED GOODS AUTHORIZATION (RGA) NUMBER. Please call ECT returns department for approval and RGA. The RGA number must be written clearly on the returned box, Any item that is returned without an RGA will be refused.
All returned or canceled goods are subject to a minimum of a 25% restocking fee. All items must be returned in resalable condition (Original Box unopened and original packaging, no tape or fingerprints. Returned item will be inspected for cleanliness, damage and completeness). Any Item that does not meet the before mentioned criteria will not be accepted and will only be returned via pre paid freight or customer generated call tag. NO EXCEPTIONS! Customer will pay all shipping and processing costs on exchanged, canceled, or returned items; and warranty items to and from. Any items that have been mis-installed or modified from their original state will not be accepted for return. All sales are final on Electronic Items, Light Bulbs, Tools, Roll Cages, and Special Order, or Unique items and are Non-Returnable and Non-Refundable, No returns on international orders. Refunds may take 15 - 30 days to process depending on the product and form of payment. Credit card orders that are canceled will be responsible for all fees imposed by the credit card issuing bank. This includes but is not limited to processing fees, and per transaction fees.
Washington Residents will be charged 9.5% sales tax. Some drop ship items may require collection of sales tax. Please contact us prior to ordering if you should have any questions.
Because ECT has no control over the installation and/or other uses of our products, ECT will not be held liable for personal, property, legal, or financial damages or claims stemming from the use or misuse of any product we manufacture or sell. The purchaser assumes all responsibility for the safety, proper installation, performance, and applicability of these products. If you have any doubts or concerns about the installation, function, performance or proper use of any of our products, please contact us prior to the installation or use of the product.
If you have any questions, please contact us prior to ordering. Oversized, heavy, or bulky items may be subject to additional shipping and or handling charges. Depending on destination of items other fees may apply. ECT is not responsible for missing packages, incorrect delivery of packages or any package or product damage during shipment. ECT is not responsible for manufactures scheduled delivery dates or third party transit companies delivery service. International shipments require scheduled pre-paid freight pick-up from our location. Please contact us prior to ordering with any questions you may have. Prices are subject to change with-out notice. Shipping charges may vary on order and may change at the time an order is shipped based on current shipping rates offered by each courier.
All images are provided for private use only . All rights reserved. All content making up these pages cannot be used in commerce and are protected by United States copyright and other intellectual property laws and may not be reproduced, rewritten, distributed, redisseminated, transmitted, displayed, published or broadcast, directly or indirectly, in any medium without the prior written permission of Eastside Custom Truck, Inc.
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Eastside Custom Truck (ECT) has been serving the Pacific Northwest region for nearly 20 years. As the trends in the 4x4 off-road and truck accessory market have made many changes over the years, so have the names and faces of ECT. Our commitment remains the same to provide outstanding customer service to the 4x4 truck and off-road enthusiast. We take pride in helping "you," our customer to determine what products will work best for your custom vehicle, your budget, and your unique style. From daily drivers to rock crawlers we understand that each vehicle is uniquely yours, and we strive to help you build just that, "your custom truck." |
